A guide, in three parts

What working with us actually looks like.

Most people have only bought software the old way: a committee writes a specification, a tender goes out, a vendor appears, and something arrives many months later. We work differently. This guide covers what you decide before we start, what we ask of you during the build, and what happens after it ships.

Each part is its own page and takes three or four minutes.

Fig. 1 — Same problem, two calendars

Old route measured in months against our route measured in weeksstartmth 1mth 2mth 3mth 4mth 5mth 6OLD ROUTESpecTenderApprovalBuildUATOUR ROUTEMVP · 3 wksuse, change, hardenlive · month 3first real user, week 1first real user
  • Old route: specification, tender, approval, build, user acceptance testing — roughly six months before a real user touches the software.
  • Our route: a working system is deployed and used in week one, an MVP by week three, and the application is live in production at about three months.
The old route puts the first real user at the far right. We put them in week one and spend the rest of the time changing the thing they used.
Buying on behalf of a government agency? There is a companion guide for that.Public-sector procurement →